Service CRM is the end-to-end field service management platform is specifically designed for businesses that service, repair, and maintain hydraulic pumps, cylinders, power packs, valves, and more. Turn complex service operations into a streamlined, profitable growth engine.

Managing hydraulic equipment requires precision, safety, and efficiency. Whether you run a construction company, a manufacturing plant, a mining operation, or a service center, the reliability of your hydraulic systems directly impacts performance and profitability. Downtime, unexpected breakdowns, and inefficient maintenance can lead to costly delays.

This is where Hydraulic Equipment Management Software Service CRM comes in — a powerful digital solution designed to monitor, track, and optimize your hydraulic machinery and tools. With advanced features such as preventive maintenance scheduling, performance monitoring, asset tracking, and real-time reporting, this software ensures you stay in control of your equipment at all times.

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Critical Challenges in the Hydraulic Equipment Service Industry

Managing emergency breakdowns that cause severe production downtime, such as a failed hydraulic pump in an injection molding machine.
Scheduling and tracking preventive maintenance for hydraulic systems on heavy equipment like JCB excavators or construction machinery.
Diagnosing complex issues that require specific technician expertise in brands like hydraulics or valves.
Ensuring the availability of critical replacement parts, such as seal kits for Caterpillar cylinders or piston pumps for Eaton systems, to enable first-time fixes.
Maintaining accurate service histories and documentation for each hydraulic component to predict failures and justify maintenance contracts.

Get a Call Back

Client calls

Job created

Scheduling

Complete job

Invoice

Payment

Reconciliation

Client Calls

A client calls in, requesting urgent repairs for their hydraulic equipment.

You have a new client who requires your hydraulic equipment service on an immediate basis—so why not connect with them right away? By operating our Hydraulic Equipment Management Software, you gain the advantage of assisting your clients at the time most convenient for them.

Job created

The registration of the job and client details is carried out in our software, Service CRM.

Instead of maintaining bulky diaries, all data is digitally recorded, making the process more reliable, accurate, and eco-friendly.

Scheduling

The job is assigned to a skilled field engineer.

The engineer instantly receives an alert notification about the scheduled job. Our Hydraulic Equipment Business Management Software also allows you to:

Send SMS updates to clients regarding job start and completion.
Share the technician’s photo with the client, adding an extra layer of home security.

Complete Job

The hydraulic equipment service technician views and completes the job seamlessly:

Accesses all job details on-site.
Collects an OTP from the client, ensuring job authenticity and linking the engineer with the client.
Records photos of the equipment or spare parts installed/repaired.
Collects the client’s digital sign-off, eliminating paperwork.

Invoice

After job completion, the technician generates a professional invoice:

Adds spare parts with updated prices.
Includes labour and service charges.
Creates a branded invoice, automatically updated in the software.
Sends a soft copy of the invoice to the client via email.

Payment

The technician collects payment instantly, offering multiple options:

Cash.
UPI.
Credit card.
Cheque.

This ensures quick settlements and a smooth customer experience.

Feedback from the client

Collecting feedback is essential to measure customer satisfaction and improve service quality.

With our Hydraulic Equipment Service Management Software, you can capture real-time client feedback, stay connected with customers 24×7, and encourage repeat business. This not only enhances customer trust but also improves the overall productivity of your hydraulic equipment service business when you choose Service CRM.