Notification helps to attract more customers at certain touch-points

Email and SMS notification are great way to engage and build loyal customers. In our busy life schedule, a brief and informative SMS notifying the status of services and reminders fits it. With the help of Service CRM Software, SMS notifications like Service confirmation and dispatched so on keeps the customer engaged and satisfied. E-mail and SMS Notification helps to interact with the customers 24*7 through Our Customer Relationship Management software. Notifications can help you send real-time updates and reminders that get your audience to regularly engage with your brand even if they’re not aware of it. Through notification messages you can provide your clients with thoughtful reminders, personalized offers, important OTP’s, etc.

Sending real-time SMS notification to customers about each stage of an order not only delivers superior customer experience but also helps a service business reduce inbound queries. Whenever a customer gets extra pampering and good service from a service provider by using Customer Service Software their loyalty tends to increase along with the customer return rate and chances of recommendation to others.